Shipping Policy

At Deelicious Granola, we want to make sure your order reaches you as quickly and smoothly as possible. We currently offer both standard and express shipping options to suit your needs.

Standard shipping typically takes 3–5 working days from the time your order is dispatched. If you need your Deelicious Granola fix sooner, you can select our express shipping option at checkout for faster delivery.

Shipping costs are calculated based on your location and the size of your order. Final rates will be displayed at checkout before payment is completed. We work with trusted courier services to ensure your order is handled with care every step of the way.

Once your order is shipped, you’ll receive a confirmation email with tracking details so you can keep an eye on its journey to your door.

If you have any questions about your delivery or need support, please feel free to reach out—we’re always happy to help.

Local Pickup

For our customers who prefer to pick up their orders in person, local pickup is available at [Pickup Location]. This is a convenient option for those who want to avoid shipping costs or receive their order faster.

To ensure a smooth pickup process, please bring a confirmation email and a valid ID when you arrive. The confirmation email will serve as proof of purchase, and the ID will help us verify that the order is being picked up by the correct person.

Pickup hours are [insert pickup hours], and we’ll have your order ready for you at the specified time. If you’re unable to make it during these hours, please let us know in advance so we can make arrangements to accommodate your schedule.

We want your experience to be as convenient and seamless as possible, so don’t hesitate to reach out if you have any questions about the pickup process.

Custom Orders (Mix & Munch)

We’re excited to help you create the perfect custom granola blend through our Mix & Munch service. Whether you’re crafting a unique combination of your favourite ingredients or preparing a special gift, we’re here to bring your vision to life.

Please note that custom granola orders are non-refundable. We encourage you to carefully review your selections before finalising your order to ensure everything is just the way you want it. If you have any questions or need assistance with creating your perfect blend, feel free to reach out to us—we’re happy to help.

Once your custom order is confirmed, we’ll provide an estimated processing and shipping timeline. Shipping costs will be calculated based on your location and order size.

We’re thrilled to make your Mix & Munch experience as special as possible and can’t wait to send your personalised granola creation your way!