Privacy Policy

At Deelicious Granola, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect
We collect personal information when you visit our website, make a purchase, subscribe to our newsletter, or contact us directly. The types of information we may collect include:

Personal identification details: Name, email address, mailing address, phone number, and payment information.

Order information: Details of the products you’ve purchased or requested.

Device and usage data: Information about how you interact with our website, such as IP address, browser type, and device details.

2. How We Use Your Information

We use the information we collect for the following purposes:

Processing and fulfilling orders: To complete your purchase and deliver your products.

Customer support: To respond to inquiries, handle returns, and provide assistance.

Marketing and communications: To send promotional emails, newsletters, or other information that may be of interest to you (you can opt-out at any time).

Improving our services: To better understand how our customers use our website and services, enabling us to improve user experience.

3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers who assist with business operations such as payment processing, order fulfillment, and marketing services. These service providers are required to keep your information confidential and use it only for the services they are contracted to perform.

4. Data Security
We take data security seriously and implement reasonable measures to protect your personal information from unauthorised access, loss, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyse website traffic, and personalize content. Cookies are small files stored on your device that help us remember your preferences and improve site performance. You can control cookie settings through your browser, but disabling cookies may affect some website functionality.

6. Your Rights
You have the right to:

Access: Request a copy of the personal information we hold about you.
Rectify: Update or correct any incorrect information we have on file.
Delete: Request the deletion of your personal information, subject to applicable laws.
Withdraw consent: Opt-out of marketing communications or withdraw any previously given consent at any time.

If you would like to exercise any of these rights, please contact us via our contact page or email.

7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any personal information with them.

8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with an updated revision date. Please review this page periodically to stay informed about how we are protecting your information.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is being used, please don’t hesitate to contact us through our contact page.